ORDERS AND SHIPPING


PRODUCT INFORMATION

For each product is provided in the website, the pictures and the description containing the relevant details.

To get more information about the product, its wearability and other features not specified in the site, the customer can write an email to info@filipposorcinelli.com


PROCESSING OF ORDERS

FILIPPOSORCINELLI.COM reserves the right to refuse an order in case Global Collect does not receive approval from the customer's bank. Once an order of available products has been issued is not possible to make changes to this order. Orders placed separately will be shipped separately. FILIPPOSORCINELLI.COM reserves the right to delay a shipment if the order can not be dispatched for reasons beyond the control of SINENOMINE.BIZ Please note that during promotions and sales, there may be delays in the shipment. FILIPPOSORCINELLI.COM reserves the right to refuse to process an order and / or service at any time.


SHIPPING AND DELIVERY


SHIPPING METHODS


FILIPPOSORCINELLI.COM delivers all over the world via GLS or DHL EXPRESS. In compliance with international trade laws in force, the goods shipped is accompanied by official invoice stating the total value of goods purchased in the same currency of original purchase. In addition, the invoice shows the value of each item purchased.


1. Goods Available

The orders for goods available, subject to confirmation of availability of items and verification of bank transaction, are shipped the business day following the receipt of the order.

The amount of transactions made by credit card is charged at the time of the order.

In the case of orders made by bank transfer, the shipment is entrusted to the carrier at the time when the payment is confirmed and deposited on the current account of FILIPPOSORCINELLI.COM

They inform our customers that during promotions and balances may be delays in shipments.

Remember that it is illegal in the invoice to declare lower values ​​than the amount actually paid by the customer or to declare property as GIFTS, therefore, requests from clients related to these activities will not be accepted.



DELIVERY TIME

SINENOMINE.BIZ process orders Monday through Friday. Orders are processed the day after the order date, or the first available business day. Orders placed from Friday to Sunday will be processed the following Monday.

SINENOMINE.BIZ delivers all over the world via GLS or DHL EXPRESS. SINENOMINE.BIZ can not be held responsible for shipping delays caused by weather, customs controls or other circumstances beyond the control of SINENOMINE.BIZ

Delivery for shipments in Italy is expected within 1-2 working days.

Delivery for shipments in the European Union is expected within 2-3 working days.

Delivery for shipments to all countries outside the European Union is expected within 4-5 working days.



SHIPPING FEES

Below are the shipping costs provided for each geographic area.

Please note that if, for any reason, a pack will not be withdrawn by the customer, the postage and any customs duties linked to the Automatic claim of DHL to SINENOMINE.BIZ are deducted / withheld from the refund due .

 

ITALY:

SHIPPING COSTS: 10 €

 

EUROPEAN COUNTRIES:

SHIPPING COST: € 20

Countries included: the European Union member states Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal , United Kingdom, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden, Hungary.

 

JAPAN:

The prices listed on the website for Japan are including VAT and customs duties. The goods will be delivered at no additional cost.

SHIPPING COST: € 30

 

SWITZERLAND:

The prices listed on the website for Switzerland are including VAT and customs duties. The goods will be delivered at no additional cost.

SHIPPING COST: € 30

 

REPUBLIC OF KOREA (SOUTH KOREA):

Prices shown on the website for the Republic of Korea are including VAT and customs duties. The goods will be delivered at no additional cost.

SHIPPING COST: € 30

 

HONG KONG:

The prices listed on the web site for Hong Kong are including VAT and customs duties. The goods will be delivered at no additional cost.

SHIPPING COST: € 30

 

UNITED STATES:

The prices listed on the website for the United States of America is inclusive of VAT and customs duties. The goods will be delivered at no additional cost.

SHIPPING COST: € 35

In order to make the delivery, the Agency for Consumers of the United States Government may request the social security number (Social Security Number - SSN).

 

REST OF THE WORLD:

SHIPPING COST: € 30

The Customers are informed that any customs duties and import taxes are paid by the customer. The amount shall be paid to the carrier according to the procedures indicated by the same courier.

 

TRACKING OF SHIPMENT



When the order is given to the courier, customers receive a notification e-mail that provides the waybill number (AWB) for the order.

To monitor the status of progress of the shipment, customers can visit the sites of couriers used by FILIPPOSORCINELLI.COM and enter the AWB number in the e-mail in the designated area "Track your Shipments".

 

DELIVERY OF THE PACK



Upon delivery of the goods, customers are requested to inspect the package carefully before you sign a confirmation of receipt of the same. The SINENOMINE.BIZ parcels are carefully sealed with a FILIPPOSORCINELLI.COM tape.

If the Client receives a box that has been opened by Customs or by Courier for authorized external inspections, the package must be closed with a security seal or under the care of control.

If the package appears tampered with or the original tape is not intact, the client is asked to sign the receipt of the parcel subject or to refuse delivery of the same. In cases where there was evidence of tampering of the package, the customer is required to open a practice complaint with the local DHL office and to promptly contact FILIPPOSORCINELLI.COM to the e-mail info@filipposorcinelli.com

If tampered with the package, if the customer does not sign the receipt with reservation, the delivery is automatically deemed to be accepted and therefore will not be accepted received any complaints.

 

MISSED DELIVERY



All customers placing an order, establish a business relationship with SINE APPOINTMENTS and agree to accept delivery of the package related to your order. If a parcel is not delivered to the customer were due to his lack of cooperation (incorrect / incomplete telephone number, incorrect / incomplete address, destination absent), or if the customer refuses delivery, the parcel is returned to sender in SINE APPOINTMENTS Italy charged to the client ,. The cost to provide the customer the cost of shipping and any customs charges .; These charges will be deducted from the refund due.

 

NOTES FOR SHIPMENTS HELD IN RUSSIA



We inform our customers that we can not ship jewelry and trinkets to the Russian Federation.

 

DELIVERY OF PERFUME



The scents fall into the category of "dangerous goods" and, as such, are subject to IATA regulations for air transport. For these reasons, the scents are shipped with special packaging and markings; and can not exceed 150 ml.

In case of order with other items, perfumes are shipped separately from the pack with official packaging SINE NOMINE.BIZ

According to IATA rules, it is not allowed to send these dangerous goods worldwide.

Please check the list of countries where you can make expeditions:

 

AFGHANISTAN

AUSTRIA

BAHRAIN

BELGIUM

BULGARIA

CZECH REPUBLIC

DENMARK (GREENLAND EXCLUDED)

ESTONIA

FINLAND

FRANCE

GERMANY

GREECE

HUNGARY

ICELAND

IRAQ

IRELAND

ISRAEL

ITAL

KUWAIT

LATVIA

LIECHTENSTEIN

LITHUANIA

LUXEMBOURG

MALTA

MONK

NETHERLANDS

POLAND

PORTUGAL (MADEIRA EXCLUDED)

SAN MARINO

SAUDI ARABIA

SLOVAKIA

SPAIN

SWEDEN

SWITZERLAND

UNITED ARAB EMIRATES

UNITED KINGDOM

UNITED STATES OF AMERICA

VATICAN CITY